Delivery Policy

MYA BLUE UK Ltd aims to send all purchases within 48 hours of receiving an order, Monday to Friday. Your order may be delayed if the item is not in stock. Some items may be unavailable, in which case we will contact you as soon as possible and offer an alternative style or a full refund.

MyaBlueBeach operates a Free Post Policy for all Domestic and International Orders.

Domestic Orders

Orders valued at £70 or more will be sent with Royal Mail 1st Class Recorded Delivery.  A tracking number will be emailed to the customer along with an order confirmation once the order has been dispatched.

Orders below £70 will be sent 1st Class Royal Mail Standard Delivery.

Next Day Delivery Next Day Delivery Guaranteed before 1pm is available at an Added Cost to the Customer.  If you would like your order sent Special delivery, please add the NEXT DAY DELIVERY option found at the bottom of all Shopping Pages to you shopping cart. 

International Orders

International orders will be posted by Royal Mail Standard Airmail with a customs identification sticker, if required by destination country. MYA BLUE UK Ltd identifies the order purchase as "clothing" on the customs sticker. Please note that you the customer are responsible for any import duty or tax on entry into the destination country.

Sale Purchases

All Sale Orders will be processed and dispatched free of charge within 2 working days using Royal Mail Standard 1st Class Delivery.  Special Delivery guaranteed before 1pm the next working day is available at an added cost of £6.50 to the Customer. Simply add the Next Day Delivery option found at the bottom of the Shopping Pages to your cart.

Delivery Times

Royal Mail 1st Class Signed For delivery is usually received within 1-2 working days after dispatch. MYA BLUE UK Ltd aims to post out orders within 48 hours after purchase. The Customer accepts that delivery dates quoted are approximate dates. MYA BLUE UK Ltd shall not be liable for any delay in delivery due to circumstances out of their control. Goods will be sent to the address provided by the Customer in your purchase order.

Royal Mail Standard 1st Class delivery is usually received within 1-2 working days after dispatch.  MYA BLUE UK Ltd aims to post out order within 48 hours after purchase.  The Customer accepts that delivery dates quoted are approximate dates.  MYA BLUE UK Ltd shall not be liable for any delay in delivery due to circumstances out of their control.  Goods will be sent to the address provided by the Customer in your purchase order.

Royal Mail Special Next Day Delivery For orders placed before 3pm on a Working Day, delivery is guaranteed by Royal Mail before 1pm the following day.  Orders placed after 3pm delivery is estimated at 2 days as the order will not be processed or dispatched until the following day.  Orders placed at the weekend will be dispatched on the Monday for delivery guaranteed on the Tuesday. 

Postal Strikes

In the case of a postal strike, MYA BLUE UK Ltd. will send all order using a courier service, at no extra cost to the customer.

Account Privacy

MYA BLUE UK Ltd only retains information necessary to send out your delivery. The MyaBlueBeach website will save your order data to enable us to process your repeat purchases, exchanges and any refunds. MYA BLUE UK Ltd will not disclose order information or personal information to a third party without your willing consent.

Returns Policy

If you are not entirely happy with your Designer Beach Kaftan, Holiday Dress or Beach Accessories we will be happy to arrange an exchange or refund within 14 days of purchase, just contact us via e-mail or phone for a Returns Number, and complete the Exchange & Refund form that is included in your order and send back with your returned items.

E-mail: mail@myabluebeach.com

Phone: +44 (0)116 241 4627

You will have 3 options:

1. Simply exchange for a different size or colour.

2. Exchange for a different style (if there is a price difference this will need to be paid/refunded).

3. Refund the full price.

We will ask you to return the items, new and unworn with tags attached, to our address:

Mya Blue Beach, Tudor House, 913a Uppingham Road, Leicester LE7 9RR, UK 

As soon as MyaBlueBeach recieve the returned goods in new and unworn condition, we will process the exchange or refund.

Items without an authorised returns number may not be accepted at Head Office and could delay your exchange or refund. Postal charges for returns are at the cost of the customer. We suggest obtaining a receipt of proof of postage for your records.

Further Information

MyaBlueBeach offers a 100% Money Back Guarantee within 14 days of the purchase date on unwanted items purchased within the UK. In order for MyaBlueBeach to process your return or exchange promptly, we ask you to follow our returns procedure outlined above.

Goods returned whether for an exchange or refund, will only be accepted if they are returned in the same condition as they went out ie. clean, unworn, labels intact. The request to return an item must be received within 14 days of the purchase date. Please allow 3 to 4 working days for posting.  

Order Discrepancies

Any problems with your order should be brought to the attention of MYA BLUE UK Ltd within 14 days of ordering. Mistakes will duly be corrected. MYA BLUE UK Ltd requires written notification of the discrepancy before any refund or replacement can be sent out. If a customer fails to notify MYA BLUE UK Ltd of any discrepancies, MYA BLUE UK Ltd shall have no liability whatsoever. This does not affect your statutory rights.

 Faulty Goods

If you believe the goods we have supplied are faulty you should contact MYA BLUE UK Ltd on the telephone number or e-mail address stated below and follow the returns procedure above. MYA BLUE UK Ltd will investigate the fault once we have received the item and contact you to agree the most appropriate resolution. This does not affect your statutory rights. 

Telephone: +44 (0) 116 241 4627

E-mail: mail@myabluebeach.com

 

A MyaBlueBeach Designer Kaftan, Kaftan Top and Holiday Dress is perfect for any holiday, any time. Mix and match various styles and colours for the ultimate Summer Wardrobe. Our collection is exclusive to our website and selected boutiques & online stores.

A Beach Kaftan is so much more versatile than a sarong, as you can wear it over your swimsuit or bikini on the beach, or with a pair of jeans in the evening. A Holiday Dress can be worn alone, over your swimwear or accessorised with belts and jewellery for a gorgeous evening look. A Kaftan Top provides a shorter alternative to the original Designer Kaftan, which makes it perfect to wear as part of an outfit. A Jumpsuit is a fantastic addition to your suitcase, giving you that little extra coverage. Don't forget to complete your look with a selection of Summer Accessories including Sandals,Jewellery and Beach Hats  .

Choose from our beautiful range, all of which can be found using the menu at the top of this page. An exclusive Designer Kaftan from Mya Blue Beach ensures you will look fabulous all holiday.